UDE license error

rf
Guest

UDE license error Feb 19, 2018 14:56:18 GMT

Quote

Post by rf on Feb 19, 2018 14:56:18 GMT

Hi,
I am able to program my ShieldBuddy using the Arduino IDE, but for debugging I would like to use Eclipse+UDE. Compiling the Empty.cpp in Eclipse works, but launching UDE aborts with the following errors:

Checkout license from target serial no.:
UDELicenseServer check aborted:
no valid serial no. - no valid key ID

Checkout license from additional communication device:
check is disabled - skip to next step

Checkout license from external license key (USB/LPT):
check is disabled - skip to next step

Checkout license from RLM license file:
UDELicenseServer check aborted:
no valid serial no. - no valid key ID

Checkout license from external license server:
check is disabled - skip to next step

Checkout license from starterkit key:
check is disabled - skip to next step

License check was finised!
Try to correct settings or check license sources

The log-file says:

Mo 19.02.2018 15:43:29.986, Message, Workspace, Copy C:\Hitex\AURduinoIDE\Eclipse\AurduinoMulticoreUser2\.ude\ShieldBuddyWorkspace_27xC.wsx C:\Hitex\AURduinoIDE\Eclipse\AurduinoMulticoreUser2\.ude\ShieldBuddyWorkspace_27xC_021918154329.wsx
Mo 19.02.2018 15:43:30.095, Message, Workspace, Workspace file C:\Hitex\AURduinoIDE\Eclipse\AurduinoMulticoreUser2\.ude\ShieldBuddyWorkspace_27xC.wsx used!
Mo 19.02.2018 15:43:30.095, Message, Workspace, Actual ude release version: 4.08.00
Mo 19.02.2018 15:43:30.095, Message, Workspace, Additional ude update version: (none)
Mo 19.02.2018 15:43:30.111, Message, UDETargInfo, CPU-Db 'C:\Program Files (x86)\pls\UDE Starterkit 4.8\CpuDbs\tricore2.cpudb' loaded
Mo 19.02.2018 15:43:30.220, Message, UDETargInfo, CPU-Db 'C:\Program Files (x86)\pls\UDE Starterkit 4.8\CpuDbs\tricore2.cpudb' loaded
Mo 19.02.2018 15:43:30.220, Message, Workspace, Target configuration file C:\Hitex\AURduinoIDE\Eclipse\AurduinoMulticoreUser2\.ude\.target\ShieldBuddy_TC275C.cfg used!
Mo 19.02.2018 15:43:38.519, Error, Core0::UDELicenseServer, No Key for architectur TriCore MultiCore and serialno 0.
Mo 19.02.2018 15:43:38.644, Message, Core0::PFLASH0, Alternate Boot Mode detected
Mo 19.02.2018 15:43:38.644, Message, Core0::UDEMemtool, FLASH programming for device '2 MByte OnChip Program FLASH' ready
Mo 19.02.2018 15:43:38.753, Message, Core0::UDEMemtool, FLASH programming for device '2 MByte OnChip Program FLASH (2)' ready
Mo 19.02.2018 15:43:39.549, Message, Core0::UDEMemtool, FLASH programming for device '2 MByte OnChip Program FLASH' deactivated
Mo 19.02.2018 15:43:39.549, Message, Core0::UDEMemtool, FLASH programming for device '2 MByte OnChip Program FLASH (2)' deactivated

It seems that UDE cannot read the serial number. Any idea what might be wrong?

Admin Administrator Posts: 711	UDE license error Feb 19, 2018 15:05:24 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Admin on Feb 19, 2018 15:05:24 GMT Please see the Eclipse section in: www.hitex.co.uk/fileadmin/uk-files/downloads/ShieldBuddy/ShieldBuddyPinoutRevB_UM.pdf

rf
Guest

UDE license error Feb 19, 2018 16:08:52 GMT

Quote

Post by rf on Feb 19, 2018 16:08:52 GMT

Thanks for the quick reply. I reinstalled everything (freetoolchain, Arduino IDE, ShieldBuddy IDE), but the error is still the same. It doesn't matter if I simply try to upload a program (as described in section 1.4 of the user manual) or if I set up the debugger (as decribed in section 1.5). Neither a start as admin nor as normal user works.
Additional observations:
The board seems to be reset (the red LED next to the reset switch is flashing twice) when I open ShieldBuddyWorkspace_27xC.wsx. After this reset a blinking LED example (uploaded with the Arduino IDE) stops blinking.

Admin Administrator Posts: 711	UDE license error Feb 19, 2018 16:11:55 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Admin on Feb 19, 2018 16:11:55 GMT Do you have any other version of the PLS UDE debugger installed? For example the full v4.10 version for the UAD2? We have had a number of reports of this licence problem in the last week or so it might be that PLS have changed something.

Admin Administrator Posts: 711	UDE license error Feb 19, 2018 16:13:33 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Admin on Feb 19, 2018 16:13:33 GMT According to PLS, downloading the latest UDE USB debugger from will fix the problem: www.pls-mc.com/ude-starterkits/features-a-1020.html

rf
Guest

UDE license error Feb 19, 2018 16:38:37 GMT

Quote

Post by rf on Feb 19, 2018 16:38:37 GMT

No, I don't have any other PLS software installed. I couldn't find a UDE USB debugger download on pls-mc.com. The page links to www.infineon.com/cms/en/product/microcontroller/32-bit-tricore-microcontroller/#!tools. There (under Free TriCore Tools) I could only find the original link to free-entry-toolchain.hightec-rt.com/ I redownloaded the tool chain but this is exactly the same version which I installed a few hours ago. The ude directory contains a setup file for ude with file-version 4.8.0.0, product version 2.08.00 and update date Feb. 10. 2017 10:03
Do you have a direct link to the latest UDE USB debugger?

Admin Administrator Posts: 711	UDE license error Feb 19, 2018 16:54:19 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Admin on Feb 19, 2018 16:54:19 GMT I have PLS UDE 4.8.05 USB version. This is part of the free entry toolchain. You could try contacting support@pls-mc.com and see if they know what the problem is!

rf Guest	UDE license error Feb 20, 2018 7:39:36 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by rf on Feb 20, 2018 7:39:36 GMT I redownloaded the free entry toolchain yesterday (using a different browser). Thus I should have the up-to-date version. I contacted PLS yesterday, hopefully they can provide a solution.

rf Guest	UDE license error Feb 20, 2018 10:59:44 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by rf on Feb 20, 2018 10:59:44 GMT If somebody is facing the same error: PLS sent me a patch for UDE STK which solved the problem

Admin Administrator Posts: 711	UDE license error Feb 20, 2018 11:24:37 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Admin on Feb 20, 2018 11:24:37 GMT Please can you send the patch! We are having difficulty getting this out of PLS!!!!

Admin Administrator Posts: 711	UDE license error Feb 20, 2018 11:47:56 GMT Quote Select Post Deselect Post Link to Post Back to Top Post by Admin on Feb 20, 2018 11:47:56 GMT There is a patch available to solve the licence error reported by the PLS UDE USB debugger. This can be found at: www.hitex.co.uk/fileadmin/uk-files/downloads/ShieldBuddy/udestk-4-08-00-shieldbuddy-patch.exe

Post by rf on Feb 19, 2018 14:56:18 GMT

Post by Admin on Feb 19, 2018 15:05:24 GMT

Post by rf on Feb 19, 2018 16:08:52 GMT

Post by Admin on Feb 19, 2018 16:11:55 GMT

Post by Admin on Feb 19, 2018 16:13:33 GMT

Post by rf on Feb 19, 2018 16:38:37 GMT

Post by Admin on Feb 19, 2018 16:54:19 GMT

Post by rf on Feb 20, 2018 7:39:36 GMT

Post by rf on Feb 20, 2018 10:59:44 GMT

Post by Admin on Feb 20, 2018 11:24:37 GMT

Post by Admin on Feb 20, 2018 11:47:56 GMT